Pickalbatros Villaggio Aqua Park - Portofino Marsa Alam

Recently, I had the pleasure of staying in a hotel that made a lasting impression on me. The excellent service at the front desk by Mr. Haitham Ali was truly remarkable and the receptionist went to great lengths to ensure a smooth check-in experience including improving the room to leave his phone number for any questions the help was available 24h. Mr. Haitham Ali's attentiveness and professionalism made a really big impression on us and we felt special. The culinary experience at the hotel exceeded my expectations. The diverse menu offered a delightful array of options, catering to various preferences. The quality of the food was exceptional, showcasing the culinary expertise of the hotel’s kitchen. From breakfast to dinner, each meal was a gastronomic delight, leaving me thoroughly satisfied. One standout feature of this hotel is its commitment to cleanliness. The entire establishment, from the lobby to the rooms, exuded a sense of pristine hygiene. The housekeeping staff demonstrated meticulous attention to detail, maintaining a standard of cleanliness that significantly enhanced the overall comfort of my stay. The hotel’s dedication to providing excellent service was evident in every aspect of my visit. The attentive and friendly staff, combined with outstanding culinary offerings and an unwavering commitment to cleanliness, made my stay truly enjoyable. I would highly recommend this hotel to anyone seeking a top-notch hospitality experience.

Hello, I highly recommend this hotel for a quiet , luxurious🤩🤩🤩 and wonderful vacation Firstly, I would like to talk about the hotel. It is established on a large area, and contains many restaurants, bars, many swimming pools,great aqua park for adults and kids and spa center. secondly, Rooms The rooms are spacious (Extra beds are available) and everything is very new and all documented with photos Thirdly, Restaurants and food There are many restaurants that serve a variety of tasty😋😋 foods Sea food, oriental, Italian, grilled, fruits, desserts, appetizers, all drinks and water are available at all times besides water and drinks in the mini bar in your room. The most important thing is flexibility in time between restaurants Cleanliness.... With someone obsessed with cleanliness like me. I am totally satisfied with the cleanliness in the hotel starting from the rooms to the pools, beach and restaurants. amenities: Wifi is available in all areas and for free. I highly recommend trying the jacuzzi, massage and other spa services. Staff: Staff (managers, receptionists, all staff in restaurants, housekeeping staff, waiters) I find them very helpful, serving with a smile and very patient. Everyone is keen on your satisfaction and comfort. If you have an occasion (anniversary or birthday) I am sure they will do their best I give this hotel 10/10 and I am so grateful 🙏🙏🙏for thier hospitality. I wish I could add more photos but I will via google and tripadvisor. Finally, I would like to thank all the staff whose names I know or not Mr. Mina Mamdouh Mr.Ahmed Barakat Chef/Abdallah Chef/Mohammed Special thanks to Mr. Mina, Mr. Ahmed, Chef Abdullah and all the staff for your kindness to my nephew❤️❤️❤️

The hotel is of very high standards with exceptional security. Food is available all day long including drinks, special thanks to chef Pola. Cleanliness of the rooms are impeccable . Entertainment daily . The view from the room was breathtaking. Staff are very friendly and always willing to provide the best possible service especially Mr. Mina who always made sure to make our stay welcoming. Without a doubt will be visiting again!

I would give the hotel an eight plus stars! Everyone working at Pickalbatros Villaggio was friendly, hard-working, proactive, happy and attentive. The management listens to their guests and takes extra miles to help them. Special thanks to the hotel manager and guest relationship Lillia. Also a thumbs-up for all the young animation team- they put up incredible kids disco and shows everyday. My personal favourite was the fire show- breathtaking. The restaurants offer good selection of food. We were happy with it. Shellfish (a-la carta) was great. The team there gave my son a birthday cake and singing for his birthday. We stayed in a nice and spacious room, looking directly out at the sea (picture attached). The cleaning boy was polite and very attentive. He even wishes my son happy birthday in the morning. We were also amazed by the amount of swimming pools around. You would never have problem finding a spot (or even a quiet spot) next to the pool. With all the life guards and security in place, we felt very safe and well taken care of.

Great staff, always catering to your needs, always cleaning around. Amazing facilities and entertainment for both kids and adults, but totally non invasive entertainment crew. You might get asked every now and then to join in on an activity or a tour, but they are never pushy. Food was also exceeding expectations, with different cuisines every night.